Increasing Access for Veterans and Their Survivors Act of 2020
This bill requires the Department of Veterans Affairs (VA) to include on its covered toll-free telephone number a Spanish prompt and the functionality of directing callers to a Spanish-speaking VA employee or a translation service. The VA must establish a fact sheet and protocol if it provides assistance through a translation service.
Introduced in House
Introduced in House
Referred to the House Committee on Veterans' Affairs.
Referred to the Subcommittee on Oversight and Investigations.
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