Medigap Consumer Information Access Act of 1990

Medigap Consumer Information Access Act of 1990 - Directs the Secretary of Health and Human Services to commence a demonstration project under which the Secretary shall provide funds to each of 20 eligible States to establish and operate a toll-free telephone hotline to provide information concerning Medicare supplemental insurance. Sets forth eligibility, matching, and reporting requirements.

Sets forth: (1) requirements with respect to the type of information to be provided by the hotlines (including policy comparison information for all Medicare supplemental policies and long-term care policies available, information that will assist individuals in filing claims or obtaining benefits, information concerning Medicare supplemental policy problem resolution or referral, information concerning State resources, information, and procedures, and information concerning medigap fraud or abuse convictions or penalties assessed against an insurer); (2) training requirements for individuals answering hotlines; and (3) requirements for providing information to benefit specialists employed by State agencies on aging.

Requires each State participating in the demonstration project to: (1) develop and disseminate a Medicare supplemental policy educational brochure that summarizes the features of the hotline; and (2) develop a method to measure consumer satisfaction with such hotline and to respond to complaints.