A bill to improve agency responsiveness to citizen complaints and inquiries, to require submission to Congress of information on administrative procedures used to handle citizen complaints and inquiries, and for other purposes.
Agency Responsiveness Act of 1981 - Requires each Federal agency to take steps which will improve the uniformity, speed, and comprehensiveness of its response to citizen complaints and inquiries.
Requires each agency to submit to Congress a report describing the inquiries received, the agency procedures for handling such inquiries, and the responses to such inquiries.
Directs Congress to consider each agency's efforts in responding to such complaints and inquiries when allocating funds in the annual Congressional budget.
Introduced in House
Introduced in House
Referred to House Committee on Government Operations.
Executive Comment Requested from OMB.
Referred to Subcommittee on Legislation and National Security.
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