Consumer Controversies Resolution Act

Consumer Controversies Resolution Act - Declares that it is the purpose of this Act to assure all consumers convenient access to a consumer controversy resolution mechanism which is effective, fair, inexpensive, and expeditious and to facilitate better representation of consumer interests.

Defines the terms used in this Act. Directs the Federal Trade Commission to establish an office of Consumer Redress. Directs the Commission to perform enumerated duties, including: (1) payment to the States of funds to assist in the development, establishment, or improvement of State consumer controversy resolution systems; (2) review of the operation of each State plan for the resolution of controversy involving consumers which has been approved under this Act; and (3) articulation and evaluation of the goals for a model State system of consumer controversy resolution.

Provides for the allocation to States of monies appropriated for financial assistance pursuant to this Act. Specifies purposes for which such funds be used including public education and publicity relating to the availability and proper use of consumer controversy resolution mechanisms and settlement procedures.

Requires each recipient of assistance under this Act to keep such records as the Federal Trade Commission shall prescribe. Directs the Commission to submit an annual report to the President and Congress.

Authorizes to be appropriated not more than $5,000,000 for fiscal year 1978, $20,000,000 for fiscal year 1979.