To require that the General Accounting Office study and report on possible connections between the recurring incidence of violence by postal employees and workplace-related frustrations experienced by postal workers generally.

Directs the General Accounting Office to study the extent to which the incidence of random yet recurrent violence on the part of current and former Postal Service employees might be related to levels of workplace-related problems and frustrations experienced by postal workers generally. Requires a report containing study conclusions to Congress and the Postal Service, together with recommendations for legislation or administrative actions.